Resolving
Interpersonal Conflict
Interpersonal conflict is an expressed struggle between at
least two interdependent parties who perceive incompatible goals, scarce
resources, and interference from others in achieving their goals. (Wilmot and
Hocker, 2001) One such situation is recently experienced between my aunt, Annie,
and her in-laws.
This started last year in June, when Annie’s mother-in-law
fell down due to old age weakened knees and had to be admitted to the hospital.
For the past centuries, Annie’s mother-in-law had been residing at her second
son, Ben’s, house. Hence, being the eldest daughter-in-law, Annie decided to take
some responsibility by initiating to take care of her mother-in-law for the
first two weeks after the elderly had discharged from the hospital to help her
in recuperating to her original state and ability to be independent again.
Indeed, after two weeks, Annie’s mother-in-law recovered and
went back to Ben’s house to live. She was even fit enough to return to her
workplace. However, not long later, she fell again at home in November. This
time round the tension within the family heightened. The family members knew
that this time the situation worsened and the elderly would need someone to pay
more attention and care to her. Instead of coming up with a win-win solution amongst
the children to take care of their old aged mother, Ben and his wife began shirking
responsibility by saying that they had been staying and putting up with the
elderly for so many years, and now it should be the time when the other
children play a part too. In addition, they had in mind to take this
opportunity to kick the elderly out of their house, which they initially got it
at priority and discounted rate under the government policy to reside with
parents.
Annie soon became very stressed and lost at what to do
because even the two sister-in-laws were shirking off their responsibility in
putting in a fair share of effort as they began to feign illnesses and
discomforts to excuse themselves from bringing their mother for her regular
check-ups. To make matters worse, Annie’s mother-in-law took sides with her
daughters and shielded them by preaching the traditional idea that daughters married
are spilled water, and it should be daughter-in-laws’ duty to take care of her.
From Annie’s stand:
She had to take care of her own mother too, who recently
went for an eye operation, as her side of the family adopts the modern way thinking
that the responsibility of taking care of the elderly should be equally
distributed among her own children. Hence, Annie tried to propose a solution
whereby her mother-in-law will continue to live with Ben, while the duty of
taking the elderly out for leisure purposes and medical check-ups will be distributed
amongst her and her two other sister-in-laws. She did not mind helping her
overly worked husband to take care of his mother so long as the distribution of
effort is made fair. Furthermore, she had her own grandson due soon to take
care of.
From two sister-in-laws’ stand:
They felt they should not shoulder any responsibility, following
the traditional way of thinking. They felt that the eldest daughter-in-law
should be the one who is dutiful for the situation.
From Ben and his wife’s stand:
They felt that they had been living with her and taking care
of her the past years and they should be given the opportunity to regain freedom,
hence, they were bent on residing the elderly somewhere else, either Annie’s
place, a rented room or the old age home.
However, Annie could not take her mother-in-law in to stay
with her as her house was way too small to accommodate another person. She felt
that if Ben really have to move the elderly out of his house, the elderly
should go to stay with her second daughter, since she owns a landed house with
extra room available. Matters escalated when Ben put words into Annie’s mouth
by telling his mother that Annie suggested putting her into the old age home
when the idea was actually initiated by Ben.
After staying one month in the hospital, no concrete
solution was taken and Annie’s mother-in-law continued to reside at Ben’s
place. This issue had caused much tension in the family due to unwillingness
from each party to compromise based on circumstances. During this Chinese New
Year visiting, as we were house hopping, I could sense the awkwardness among
the four siblings and the interactions made were no longer as harmonious and
happy-sounding as the past years.
Thus, I would like to ask you readers how should Annie
resolve the matter should it be triggered again.
Thank you for reading!